Last Updated: August 12, 2026
Welcome to Zenex International.
By accessing our website, registering an account, placing an order, or using our services, you agree to the following Terms & Conditions.
Zenex International primarily provides pharmaceutical and healthcare products to registered business customers such as pharmacies, hospitals, doctors, medical retailers, distributors, and other eligible healthcare businesses.
Customers are responsible for providing accurate business, GST, license, billing, and delivery information wherever required.
We make reasonable efforts to ensure that product names, descriptions, prices, availability, and other information displayed on our website are accurate.
Product packaging, images, batch numbers, and availability may vary depending on stock.
Customers should check the product, quantity, batch, expiry date, and packaging upon delivery.
All orders are subject to product availability and confirmation by Zenex International.
We reserve the right to accept, modify, partially fulfill, or cancel an order due to stock availability, pricing errors, regulatory requirements, technical issues, or other operational reasons.
Product prices and applicable commercial terms may vary depending on the customer, product, quantity, scheme, and other business conditions.
Prices are subject to change without prior notice.
Customers must make payments according to the payment terms agreed with Zenex International.
We will make reasonable efforts to deliver confirmed orders within the applicable delivery timeline.
Delivery may be delayed due to product availability, transportation issues, weather, public holidays, technical problems, or circumstances beyond our reasonable control.
Customers are responsible for providing correct delivery information and ensuring that an authorized person is available to receive the order.
Returns and replacements are subject to our Return & Replacement Policy.
Customers must report damaged, defective, incorrect, expired, or other eligible products within the applicable time period and provide the required invoice, product, batch, and supporting information.
All returns are subject to verification and approval by Zenex International.
Approved returns may be settled through a replacement or Credit Note, in accordance with our Refund & Credit Note Policy.
Direct refunds, where applicable, will be processed according to the company’s policy.
Customers are responsible for ensuring that pharmaceutical products purchased from Zenex International are handled, stored, distributed, and used in accordance with applicable laws and storage requirements.
Customers must not use the website or products for any unlawful purpose.
Customers must provide accurate information and keep their account and login credentials secure.
Customers must not misuse the website, attempt unauthorized access, introduce harmful software, or use the website for fraudulent or unlawful activities.
Zenex International reserves the right to suspend or restrict access to an account where these Terms & Conditions are violated.
Zenex International may suspend or terminate a customer’s account or access to its website and services if the customer:
Termination will not affect any rights or obligations that arose before the termination date.
All website content, including the Zenex International name, logo, images, text, designs, product information, and other materials, belongs to or is licensed to Zenex International.
No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission from Zenex International, except where permitted by law.
Zenex International will take reasonable care to provide accurate information and reliable services.
However, to the extent permitted by applicable law, Zenex International shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of the website, delay in delivery, temporary unavailability of the website, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions shall limit any liability that cannot legally be limited under applicable law.
Zenex International may update these Terms & Conditions from time to time.
Any updated terms will be published on this website. Continued use of our website or services after an update means that you accept the revised Terms & Conditions.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms & Conditions, the website, or services provided by Zenex International shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, subject to applicable law.
Zenex International
77/K, 6th Main Rd,
Agrahara Dasarahalli, Rajajinagar,
Bengaluru, Karnataka – 560079
Email: infozenex@gmail.com
Phone: +91 9513965599
Landline: 080-23155741
Website: www.zenexinternational.in